TicketGo – Support Ticket System

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TicketGo – Support Ticket System

Premium Category Products

Original price was: Rs2,016.00.Current price is: Rs430.00.

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Categories: Premium, PHP Scripts, Scripts & Code Tags: ai, ai content, article, ask, chat, help, laravel support ticket, multi user support, multi-language, problem, pusher chat, support, ticket, TicketGo - Support Ticket System, web app

TicketGo Overview

TicketGo – The Support Ticket System is an adequately designed ticket-managing PHP system that facilitates a great user experience for your Clients / Customers / End-User. Accessible by multiple Agents and Admins, this tool helps in managing tickets generated by Clients / Customers / End-User. By adequately managed support you can close the generated tickets.

What to expect from Support Ticket System

TicketGo An effective dashboard with a graphical representation of categories and tickets
TicketGo Get insight on several agents as well as open and closed tickets.
TicketGo Facilitates multiple admin usage
Generates ease for clients in creating tickets
You can add multiple agents to resolve queries
End-user can chat with the agent
Search tickets by a unique number
Make custom your new ticket form
Change the ticket status to in progress, on hold, or closed
Maintaining personal notes for each ticket
Create various categories for easy customer resolution
Knowledge Base Module
Multiple language access
Integration of Cloud Data Storage like Local, AWS, and Wasabi
Wizard installation
An expressive, elegant syntax using Laravel
A user-friendly RTL experience for customers using Arabic, Hebrew, and Urdu-like languages
Built with Laravel 11

Salient Features of Support Ticket System

Ease in Ticket Generation

This tool facilitates clients to create tickets and attach files. They can select their query from a well-curated list of FAQs. On the successful generation of the ticket, the unique ticket id is created and the link is sent via mail to the client.

An Effective Dashboard

Get easy access to open and closed ticket statistics. A visual presentation of categories and a monthly generated ticket chart are presented.

Search Tickets

Customers can search for the tickets with their unique ticket id.

Manage Tickets

Add new tickets as and when required. Get a detailed list of all the generated tickets with their respective ticket IDs, categories, subject, status, and essential information. Edit them by adding a new response or changing the status with a simple click.

Maintain a Personal Note for each ticket

You can make notes for each ticket according to the need. This makes following up on queries easier.

Managing Categories

Create categories of the color you want for the easy management of generated tickets. Clients can select from a list of categories for their concerned problems. This makes resolving tickets much easier and simpler.

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

Instant access to all plugins and all themes including all future releases
Unlimited domain usage
Regular Updates as of when available. Usually, updates are released daily.
Before purchasing, please read the Terms and Conditions & Refund Policy.
If you have any questions, please first read the FAQs.
If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

We Only provide WHMCS Module, how you can nulled any module step only !
Instant access to all plugins and all themes
Unlimited domain usage
Regular Updates as of when available. Usually, updates are released daily.
Before purchasing, please read the Terms and Conditions & Refund Policy.
If you have any questions, please first read the FAQs.
If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.