Sonivo – Ai cloud call center SAAS system

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Sonivo – Ai cloud call center SAAS system

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Original price was: Rs6,636.00.Current price is: Rs1,350.00.

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Categories: Premium, Javascript, Scripts & Code Tags: admin dashboard, agent management, ai call assistant, ai call center, call broadcasting, Call Center, call center software, call flow builder, call tracking, node.js backend, phonebook management, saas system, saas-ready, SMS manager, Sonivo - Ai cloud call center SAAS system, twilio voice api

Sonivo – AI Cloud Call Center SaaS System

Overview

Sonivo is a powerful SaaS-based application designed to simplify building and managing call center businesses. Harness the capabilities of the Twilio Voice API (a paid yet cost-effective solution). With dedicated panels for admins, users, and agents, Sonivo guarantees seamless operations and exceptional control. Sonivo – AI Cloud Call Center SaaS System is a transformative platform for managing customer interactions using advanced AI and cloud technologies. It is designed to streamline communication workflows, enhance customer support, and drive business efficiency by leveraging AI for voice, text, and data analytics.

Key Features of Sonivo

1. AI-Powered Call Management:

Automatic Call Routing: Intelligent routing based on customer needs, agent expertise, or priority levels.
Virtual Assistants: AI bots handle common queries, schedule callbacks, and take messages when agents are unavailable.
Speech Recognition & Natural Language Processing (NLP): Real-time transcription and context-aware responses.

2. Cloud-Based Infrastructure:

Scalability: Supports businesses of all sizes with on-demand resource allocation.
Global Accessibility: Agents and customers can connect from anywhere with internet access.
Low Latency: Optimized for seamless communication.

3. Multi-Channel Support:

Voice, email, SMS, and chat integrations in a unified dashboard.
WhatsApp, Messenger, and social media platform compatibility.

4. Advanced Analytics:

Real-Time Monitoring: Track active calls, agent performance, and call queue statuses.
Sentiment Analysis: AI evaluates customer tone and mood to provide actionable insights.
Call Summaries & Insights: Automatic generation of post-call reports, including key discussion points and follow-ups.

5. AI-Driven Features:

Predictive Dialing: Automates outbound calling campaigns for higher efficiency.
Sentiment-Driven Responses: Adapts tone and approach based on customer emotions.
Call Transcription: Saves call recordings as searchable text for easy reference.

6. CRM Integration:

Syncs with major CRM systems like Salesforce, HubSpot, and Zoho for seamless customer data access.
Populates customer details during calls for agents to provide personalized service.

7. Self-Service Portals:

Allows customers to manage their inquiries, track orders, or schedule appointments via AI interfaces.

Key Features

For Users:

AI Call Assistant
Call Broadcasting
Call Flow Builder
Phonebook Management
SMS Manager
Rich User Dashboard
Device Number Management
Agent Management
Broadcast Tracking
Dynamic API Access
Customizable Interactive Design
And much more!

For Agents:

Dial Manager
Incoming Call Manager
Call Comments and Notes
And More!

For Admins:

Fully SaaS Ready
Informative Admin Dashboard
User and Plan Management
Order Tracking
Dynamic Frontend Pages
Customizable FAQ and Testimonial Sections
Full Website Translation
Real-Time App Configuration
And More!

What’s Included

Node.js Backend
Built Version of React.js Frontend
CSS Access for Styling

System Requirements

Twilio Voice API Integration
Shared Hosting with Node.js or VPS (Recommended)
MySQL Database
Domain or Subdomain

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

Instant access to all plugins and all themes including all future releases
Unlimited domain usage
Regular Updates as of when available. Usually, updates are released daily.
Before purchasing, please read the Terms and Conditions & Refund Policy.
If you have any questions, please first read the FAQs.
If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

We Only provide WHMCS Module, how you can nulled any module step only !
Instant access to all plugins and all themes
Unlimited domain usage
Regular Updates as of when available. Usually, updates are released daily.
Before purchasing, please read the Terms and Conditions & Refund Policy.
If you have any questions, please first read the FAQs.
If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.