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- Support requests are being processed on business days from 9:00 to 18:00 (GMT +05.30) [generally] within 24h to 48h in the order they were received.
- We suggest, while our team reviews your support request, please read the documentation that comes in the zip file of Codecanyon. You can download it from Codecanyon: https://codecanyon.net/downloads
- We are in GMT+5:30 timezone. We address all the support queries 6 days weekly (Sunday off).
- If any support ticket has no response from the item owner for 7 days, the ticket will be considered closed. If you need further assistance you can create another ticket or drop us an email asking to re-open the ticket for you.
- Have pre-sales questions or concerns, please write to us via our MailMail
- If you like our product and support then please drop a rate and write a review at: https://codecanyon.net/downloads
1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.
2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.
3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.
4. If you have any questions, please contact us by email [email protected] or create a ticket on this page
5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.
6. The response time can last up to 6 hours.
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