Green Support – The Support Management System

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v1.6

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Green Support – The Support Management System

Premium Category Products

Original price was: Rs1,411.00.Current price is: Rs380.00.

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Categories: Premium, PHP Scripts, Scripts & Code Tags: Client Support Services, customer service chat, customer support management, Customer Ticket Support, Green Support - The Support Management System, Help Desk Management, live chat support, Live Customer Chat, Live Support Solutions, Support Management Tools, ticket management system

If you need any feature or modify any module, please get in touch with me at [email protected]. We always provide you with the best support and solution.Green Support is a powerful support management system where you can easily manage your client support. It has a live chat and ticket management feature with a built-in email notification feature. It’s a web-based application where you can easily manage your customer support. If you are looking for the best support management tools I hope Green Support is best for you. Green Support - The Support Management System is a comprehensive solution designed to enhance customer support operations for businesses of all sizes. This system facilitates effective communication between support teams and customers, streamlining issue resolution and improving overall customer satisfaction. Below is a detailed overview of its features, benefits, and potential use cases:

Key Features:

1. Ticketing System:

Create and Manage Tickets: Users can easily create support tickets for customer issues, ensuring that all requests are logged and tracked.
Prioritization and Categorization: Assign priority levels (e.g., low, medium, high) and categorize tickets based on the type of issue (technical, billing, etc.) for efficient management.

2. Customer Communication:

Multi-Channel Support: Offer support via multiple channels, including email, chat, and phone, allowing customers to reach out through their preferred method.
Automated Responses: Use automated email responses for ticket acknowledgments, ensuring customers receive immediate confirmation of their requests.

3. Knowledge Base:

Self-Service Portal: Provide customers with access to a knowledge base where they can find answers to common questions and issues without needing to contact support.
Article Management: Create, edit, and organize knowledge base articles for easy access and updating.

4. Reporting and Analytics:

Performance Metrics: Generate reports on ticket resolution times, customer satisfaction ratings, and team performance, helping managers identify areas for improvement.
Customer Feedback: Collect feedback from customers after ticket resolution to gauge satisfaction levels and service quality.

5. User Management:

Role-Based Access: Set up different user roles (e.g., admin, support agent, customer) to control access levels and permissions within the system.
Team Collaboration: Facilitate communication and collaboration among support agents to resolve complex issues efficiently.

6. Integration Capabilities:

Third-Party Integrations: Integrate with popular CRM systems, email marketing tools, and other business applications to enhance workflow and data sharing.
API Access: Provide API access for custom integrations, allowing businesses to connect Green Support with their existing systems.

7. Mobile Support:

Mobile Accessibility: Access the support system via mobile devices, enabling support teams to manage tickets and communicate with customers on the go.

8. Customizable Features:

Branding Options: Customize the support portal with company branding, including logos and color schemes, to create a consistent customer experience.
Custom Fields: Add custom fields to tickets and customer profiles to capture specific information relevant to the business.

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

Instant access to all plugins and all themes including all future releases
Unlimited domain usage
Regular Updates as of when available. Usually, updates are released daily.
Before purchasing, please read the Terms and Conditions & Refund Policy.
If you have any questions, please first read the FAQs.
If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

We Only provide WHMCS Module, how you can nulled any module step only !
Instant access to all plugins and all themes
Unlimited domain usage
Regular Updates as of when available. Usually, updates are released daily.
Before purchasing, please read the Terms and Conditions & Refund Policy.
If you have any questions, please first read the FAQs.
If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.