Active eCommerce Chat & Support App for Support Board

Live Demo: Active eCommerce Chat & Support App for Support Board Live Demo

Active eCommerce Chat & Support App for Support Board is a powerful tool designed to seamlessly integrate live chat and support features directly into your Active eCommerce CMS powered store. Enhance customer engagement, boost sales, and provide exceptional support with this all-in-one solution.

Product Overview

The Active eCommerce Chat & Support App for Support Board bridges the gap between your online store and your customers, offering a centralized platform for real-time communication and efficient ticket management. This app empowers you to connect with your customers instantly, answer their queries, resolve issues promptly, and foster a sense of community around your brand.

Customer Synchronization

Effortlessly streamline your customer interactions by leveraging the app's automatic customer synchronization feature. Support Board intelligently identifies the currently logged-in Active eCommerce customer (or staff, seller) and registers their details. You can also manually import existing customers to ensure a comprehensive customer database within the app.

Customer Shop Details

Gain valuable insights into your customers' shopping behavior with real-time customer shop details. View their order history, products in their cart, and other relevant information directly within the admin area. This feature eliminates the need to search through multiple platforms, saving valuable time and boosting your response efficiency.

Private Sellers Chat

Foster direct communication between your sellers and their customers with the private sellers chat feature. Sellers can connect with users who are interacting with their products, providing personalized support and addressing inquiries promptly. The app also simplifies seller synchronization with a one-click integration process, ensuring seamless communication channels.

Smart Bot

Automate routine tasks and free up your time with the intelligent Smart Bot feature. The bot can handle repetitive inquiries, provide instant answers to frequently asked questions, and guide customers through simple processes. This reduces the workload on your support team, allowing them to focus on more complex issues.

Login Form

Seamlessly integrate Support Board with your existing Perfex accounts. Customers can log in directly from within the chat or tickets area using their Perfex email and password, simplifying the access process and enhancing user experience.

Import Admins

Streamline the onboarding process by importing your staff and admin users directly into Support Board with a single click. The app automatically assigns user roles as agents or admins, ensuring proper access control and efficient team management.

Ready To Use

Customize the chat display to suit your needs. Choose to show the chat automatically to all logged-in users or to specific user groups. Tickets are automatically restricted to logged-in users, ensuring secure and controlled access.

Tickets Area

Enhance your customer support capabilities with the integrated Tickets Area powered by the Tickets App. Automate ticket routing, manage customer inquiries efficiently, and track support progress with ease.

Category: PHP Scripts

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

• Instant access to all plugins and all themes including all future releases
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
• Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

• We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
• We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
• We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

• Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
• Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

• We Only provide WHMCS Module, how you can  nulled any module step only !
• Instant access to all plugins and all themes 
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.