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API – TicketGo Add-On

Name: API – TicketGo Add-On | GplPixel
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Categories: Premium, PHP Scripts, Scripts & Code Tag: API – TicketGo Add-On

API – TicketGo Add-On

The API Add-On of TicketGo allows system-to-system communication through a defined set of API endpoints. With this Add-On, you can perform login and logout actions, fetch the required fields for creating a ticket, store ticket data, search for existing tickets using specific values, and reply to tickets in real time.

Login and Logout Flow

The process begins with login, where either an admin or an agent can use the login API to receive a token. This token is used to access all authentication APIs. Without it, no data can be viewed or submitted. The logout API is used to end the session and remove the token. This flow ensures that each request is tracked and controlled through proper login and logout management.

Create Ticket and Store View

The ticket request data API helps fetch all available custom fields that are used while creating a ticket. This makes it easy to prepare the required data structure before submission. Once the data is ready, the ticket store API can be used to submit the ticket. If pusher settings are enabled, the ticket and any conversations will appear in real time. Without a pusher, the admin needs to refresh the page manually to view new ticket entries. This setup gives flexibility to choose between live updates or manual tracking based on system preferences.

Ticket Search and Reply

To find a specific ticket, the search API can be used by entering the ticket number and the associated email address. This returns the full ticket data if the values match. For ongoing conversations, the ticket reply API allows admins and assigned agents to reply directly, with responses appearing live if they are logged in. The ticket auth reply API ensures that only authenticated users with valid login sessions can access and respond to ticket chats. Without a login, access to the reply feature is not permitted.

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

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Benefits of our Membership Plans

Instant access to all plugins and all themes including all future releases
Unlimited domain usage
Regular Updates as of when available. Usually, updates are released daily.
Before purchasing, please read the Terms and Conditions & Refund Policy.
If you have any questions, please first read the FAQs.
If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

We Only provide WHMCS Module, how you can nulled any module step only !
Instant access to all plugins and all themes
Unlimited domain usage
Regular Updates as of when available. Usually, updates are released daily.
Before purchasing, please read the Terms and Conditions & Refund Policy.
If you have any questions, please first read the FAQs.
If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.