CommunityHub Pro - Housing Society / Residential Community - Issue Reporting & Management Platform

Complete Solution for Residential Communities, Apartment Complexes & Housing Societies CommunityHub Pro – Housing Society and Community Complain Management System is a production-ready, enterprise-grade community management platform built with cutting-edge technologies including Next.js 15.5.9, React 19.2.3, TypeScript 5.3.3, and MongoDB 8.20.3. This comprehensive SaaS solution revolutionizes how housing societies and residential communities handle complaints, maintenance requests, and community communications. New Features Added:

• Enhanced UI/UX – Fixed sidebar navigation with gradient design
• Improved Documentation – Updated with latest version information
• Real-time Updates – Enhanced WebSocket integration for instant notifications
• Performance Optimizations – Faster loading and improved responsiveness
• Security Enhancements – Updated dependencies with latest security patches

Note: These are demo credentials. Please change all passwords immediately after installation. Key Features Enterprise-Grade Authentication & Security

• NextAuth.js Integration – Industry-standard authentication framework
• JWT + Credentials Provider – Secure session management
• Password Hashing – bcryptjs with 10 salt rounds
• Role-Based Access Control (RBAC) – Granular permissions for Admin, Staff, and Resident roles
• Route Protection – Middleware-based access control
• Session Security – Secure cookies with configurable expiry

Multi-Role User Management System Resident Portal

• Easy-to-use complaint submission forms with image uploads
• Real-time complaint status tracking
• Personal dashboard with all submitted complaints
• Feedback and rating system for resolved complaints
• Community announcement feed
• Profile management

Staff Dashboard

• View all assigned complaints with priority levels
• Update complaint status with notes and photos
• Upload resolution proof images
• Track performance metrics (resolution times, ratings)
• Internal notes system for admin reference
• Real-time task notifications

Admin Control Center

• Complete user management (Create, Edit, Deactivate, Delete)
• Complaint oversight and assignment control
• Comprehensive analytics and reporting dashboard
• Announcement broadcasting with role targeting
• System settings and configuration
• Monthly fees management
• Bulk SMS/Email messaging
• Resident ID card generation
• Staff performance tracking

Advanced Complaint Management

• Smart Categorization – Maintenance, Safety, Noise, Parking, Utilities, Cleanliness, Amenities, Other
• Priority Levels – Low, Medium, High, Urgent with SLA tracking
• Location Tracking – Building, floor, room, optional coordinates
• Image Evidence – Multiple photo uploads (up to 5 images) with Cloudinary CDN
• Status Workflow – Pending → Assigned → In Progress → Resolved
• Assignment System – Manual or automatic staff assignment with due dates
• Resolution Tracking – Proof uploads and completion timestamps
• Notes System – Internal and public notes for communication
• Search & Filter – Advanced filtering by status, priority, category, date
• Pagination – Efficient data loading for large datasets

Communication System

• Rich Announcements – HTML content with formatting support
• Role Targeting – Send announcements to specific user groups (All, Residents, Staff, Admin)
• Priority Pinning – Keep important notices at the top
• Attachment Support – Upload documents and images
• Expiration Management – Auto-hide outdated content
• Real-Time Broadcasting – Instant delivery via WebSocket

Analytics & Reporting

• Real-Time Dashboard – Live complaint statistics
• Performance Metrics – Staff resolution times and ratings
• Trend Analysis – Complaint patterns and hotspots
• Category Breakdown – Issues by type and location
• Priority Distribution – Visual charts and graphs
• Staff Performance Reports – Individual and team metrics
• Export Capabilities – CSV/PDF reports for management

Real-Time Features

• Live Updates – WebSocket-powered status changes (Pusher integration)
• Push Notifications – Browser notifications for updates
• Activity Feed – Real-time system activity log
• Online Indicators – User presence and activity status
• Instant Notifications – Real-time alerts for new assignments and status changes

Premium User Experience

• Responsive Design – Perfect on desktop, tablet, and mobile devices
• Modern UI/UX – Clean, intuitive interface with Tailwind CSS
• Role-Specific Navigation – Customized sidebars for each user role
• Loading States – Skeleton screens and progress indicators
• Error Handling – User-friendly error messages and recovery
• Toast Notifications – Action confirmations and feedback
• Accessibility – WCAG 2.1 AA compliant design

☁️ Cloud Integration

• Cloudinary CDN – Image storage with automatic optimization
• MongoDB Atlas – Scalable cloud database
• Pusher – Real-time WebSocket service
• Email Service – SMTP integration for notifications
• Twilio – SMS messaging support (optional)

 

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

• Instant access to all plugins and all themes including all future releases
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
• Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

• We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
• We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
• We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

• Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
• Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

• We Only provide WHMCS Module, how you can  nulled any module step only !
• Instant access to all plugins and all themes 
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.