MailTrixy – AI-Powered Email Bot & Auto Responder SaaS

MailTrixy – AI-Powered Email Bot & Auto Responder SaaS

MailTrixy is a modern AI-powered email bot and auto responder SaaS platform built with Laravel and Tailwind CSS. It provides a unified inbox for managing multiple email accounts, AI-powered auto replies using OpenAI, Anthropic Claude, and Google Gemini, multi-channel communication across WhatsApp, SMS, Telegram, Slack, and Live Chat, a full-featured CRM with contacts and deals pipeline, email campaigns, workflow automation, and team collaboration.

MailTrixy is designed to be the central hub for all customer communication. Whether you are a freelancer managing client emails, a support team handling helpdesk tickets, or a marketing team running email campaigns, MailTrixy brings everything together in one platform with intelligent AI assistance at every step.

Key Features

Unified Inbox

• Multi-Account Email Management: MailTrixy Connect and manage multiple email accounts from a single unified inbox.
• Gmail & Outlook OAuth: One-click authentication with Gmail and Outlook via OAuth 2.0 for secure access.
• IMAP/SMTP Support: Connect any email provider using standard IMAP and SMTP with app passwords.
• Threaded Conversations: Emails automatically grouped into conversation threads for easy tracking.
• Real-Time Sync: Background IMAP polling keeps your inbox up to date with new messages in real time.
• Folder Management: Navigate inbox, sent, drafts, trash, and custom folders across all connected accounts.
• Labels & Tags: Organize conversations with color-coded labels and custom tags for quick filtering.

AI-Powered Replies

• OpenAI / Anthropic / Gemini Integration: Choose from multiple AI providers to generate intelligent email responses.
• Smart Reply Suggestions: AI analyzes incoming emails and suggests context-aware reply options instantly.
• Auto-Respond with Knowledge Base: AI reads your uploaded documents and uses them as context to craft accurate, on-brand replies.
• Tone Adjustment: Switch between professional, friendly, formal, or casual tones with a single click.
• Multi-Language Support: Generate replies in any language based on the sender’s language or your preference.
• Per-Workspace AI Configuration: Each workspace can configure its own AI provider, model, and behavior settings.

Knowledge Base

• Document Upload: Upload PDF, DOCX, TXT, and CSV files that the AI uses as reference material.
• AI Learns from Your Docs: Uploaded documents are processed and indexed so the AI can retrieve relevant information on demand.
• Context-Aware Reply Generation: When composing AI replies, the system pulls relevant knowledge base content to ensure accuracy.
• Workspace-Scoped Knowledge: Each workspace maintains its own knowledge base, keeping data isolated between teams.

Contacts & CRM

• Contact Management: Store and organize contacts with custom fields, phone numbers, addresses, and notes.
• Custom Fields & Tags: Add unlimited custom fields and tags to categorize contacts your way.
• Contact Groups & Segments: Create groups and dynamic segments for targeted campaigns and workflows.
• Import & Export (CSV): Bulk import contacts from CSV files and export your contact list at any time.
• Activity Timeline: View the full communication history for each contact across all channels.
• Notes & Communication History: Add internal notes and see every email, message, and interaction in one place.

Deals & Pipeline

• Kanban-Style Deal Board: Visual drag-and-drop board for managing deals across pipeline stages.
• Customizable Pipeline Stages: Define your own pipeline stages to match your sales process.
• Deal Values & Expected Close Dates: Track deal amounts, currencies, and forecasted close dates.
• Activity Tracking: Log calls, meetings, emails, and tasks against each deal for full visibility.
• Drag-and-Drop Management: Move deals between stages with a simple drag-and-drop interface.