ServiceDesk - Repair & Work Order Manager for Perfex CRM

ServiceDesk is a flexible repair, service job, and work order management module for Perfex CRM. It helps businesses manage customer repair requests, service jobs, technician assignments, diagnosis, checklists, approvals, tracking, attachments, job sheets, and linked billing records from one central Perfex CRM workflow. This module is designed for repair shops, service centers, workshops, field service teams, appliance repair businesses, electronics repair centers, HVAC service providers, vehicle workshops, maintenance companies, and any business that needs structured service job management inside Perfex CRM. Key Features

• Service job and work order management
• Customer and contact linking with Perfex CRM
• Customer profile Service Jobs tab with job count badge
• Customer area support for linked service jobs
• Configurable job statuses and service categories
• Technician / staff assignment
• Item, asset, or equipment details
• Diagnosis summary, fault found, and suggested solution
• Internal notes and job-related attachments
• Checklist items and reusable checklist templates
• Industry templates for different repair and service businesses
• Kanban board for visual work order tracking
• Status workflow rules
• Public job tracking page
• Customer approval and rejection flow
• Printable job sheet with optional QR tracking
• Estimate and invoice reference linking
• Lead Source field using Perfex CRM lead sources when available
• Staff permissions for view, view own, create, edit, delete, and manage

Who Can Use This Module?

• Mobile and laptop repair shops
• Electronics repair centers
• Appliance repair companies
• Vehicle and bike workshops
• HVAC and field service teams
• Furniture repair businesses
• Watch and jewelry repair shops
• Industrial equipment service providers
• Maintenance and after-sales service teams
• Any business managing repair, service, or work order requests

Complete Service Job Workflow ServiceDesk helps you manage the full service lifecycle:

• Create a customer-linked service job
• Record item, asset, or equipment details
• Assign a technician or staff member
• Add issue details, diagnosis, notes, files, and checklists
• Track job progress using statuses and Kanban view
• Request customer approval where required
• Print job sheets for workshop or customer handover
• Link estimates and invoices for billing reference
• Allow customers to track their job status

Perfex CRM Friendly ServiceDesk is built to fit naturally inside Perfex CRM. It uses familiar admin layouts, customer relationships, contacts, staff permissions, customer profile tabs, customer area access, and module-based installation structure. Customer Tracking & Approval Customers can track service jobs using the public tracking flow, while approval links allow businesses to collect customer decisions before continuing with work. This helps reduce manual follow-ups and improves the customer service experience. Flexible for Many Industries Unlike repair modules limited to one industry, ServiceDesk is designed as a general repair and work order management solution. You can configure statuses, categories, checklists, custom fields, and templates according to your business workflow. Support For support, please provide your Perfex CRM version, PHP version, screenshot of the issue, exact error message, and steps to reproduce the problem.  

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

• Instant access to all plugins and all themes including all future releases
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
• Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

• We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
• We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
• We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

• Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
• Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

• We Only provide WHMCS Module, how you can  nulled any module step only !
• Instant access to all plugins and all themes 
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.