Solvio – Real-Time Customer Support Ticket & Live Chat System with Knowledge Base

Solvio is a modern and powerful customer support system designed for SaaS owners, developers, agencies, and service-based businesses. It allows you to manage support tickets, issue reports, installation requests, customization services, and documentation — all inside a fast and clean dashboard. Built with Next.js, MongoDB, and Tailwind, Solvio delivers smooth performance, secure authentication, real-time updates, and a beautiful UI that improves support efficiency for both teams and customers. Key Features

• Real-Time Ticket System – Create, assign, manage, and reply to tickets instantly.
• Customer Portal – Customers can create tickets, track progress, and follow up easily.
• Support Team Panel – Admin and agents can manage tickets efficiently.
• Knowledge Base – Build documentation with categories and SEO-ready article pages.
• Email Notifications – Customers and agents receive updates automatically.
• Service Request Categories – Installation, customization, issue reporting, and more.
• Light & Dark Mode – Modern UI with full theme switching.
• Secure Authentication – JWT-based login system.
• Admin Dashboard – Complete summary of tickets, users, and system activity.
• Mobile Responsive – Beautiful and fast on all devices.

Real-Time Conversations. Faster Resolutions. Solvio helps support teams resolve customer issues faster with a clean messaging interface, real-time updates, priority levels, and file attachments. Built for Teams That Care About Support Quality

• IT & Support Teams – Manage technical issues smoothly.
• Digital Product Sellers – Provide installation & customization support.
• E-commerce Stores – Handle customer requests professionally.
• Agencies – Track project-related inquiries and client tickets.

️ Enterprise-Grade Security & Scalability

• JWT Authentication
• Encrypted Passwords
• Scalable Database Structure
• Clean & Developer-Friendly Codebase

️ Technologies Used

• Next.js
• React
• MongoDB
• Tailwind CSS
• Node.js
• Shadcn UI

Ready to Upgrade Your Customer Support Experience? Deliver faster responses, better organization, and a more professional support workflow with Solvio — the complete ticketing solution for modern businesses. Buy Now on CodeCanyon  

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

• Instant access to all plugins and all themes including all future releases
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
• Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

• We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
• We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
• We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

• Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
• Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

• We Only provide WHMCS Module, how you can  nulled any module step only !
• Instant access to all plugins and all themes 
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.