Support Board- Chat WordPress Plugin – Chat & Support v3.7.4

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v3.7.4
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Support Board- Chat WordPress Plugin – Chat & Support v3.7.4

Membership Category Products

Original price was: Rs4,897.00.Current price is: Rs249.00.

The Support Board plugin for WordPress is a versatile tool designed to enhance user engagement and support functionalities on your website. Here’s an overview of what the Support Board plugin offers and how you can use it effectively:

Key Features of Support Board:

  1. Live Chat Support:
    • Enable real-time chat between users and support agents directly on your WordPress site.
    • Improve customer service by providing immediate responses to queries and issues.
  2. Ticket System:
    • Allow users to submit support tickets for non-urgent queries or issues.
    • Manage and track ticket statuses from a centralized dashboard.
  3. Knowledge Base Integration:
    • Create a knowledge base or FAQ section to provide self-service options for users.
    • Reduce support inquiries by offering answers to common questions and issues.
  4. User Roles and Permissions:
    • Define roles and permissions for support agents and administrators.
    • Control access to sensitive information and manage support workflows effectively.
  5. Customizable Chat Widgets:
    • Customize the appearance and behavior of chat widgets to match your website’s branding.
    • Choose from various widget styles and placement options to optimize user experience.
  6. Multilingual Support:
    • Provide support in multiple languages to cater to a global audience.
    • Translate chat interfaces and knowledge base articles for international users.
  7. Analytics and Reporting:
    • Track chat metrics, ticket resolutions, and user satisfaction through built-in analytics.
    • Gain insights into support team performance and user interaction patterns.

How to Use Support Board:

  1. Installation and Setup:
    • Purchase or download the Support Board plugin from the WordPress plugin repository or developer’s website.
    • Install the plugin through the WordPress admin dashboard by navigating to Plugins > Add New > Upload Plugin.
  2. Configuration:
    • Activate the plugin once it’s installed.
    • Navigate to the Support Board settings in the WordPress admin panel to configure general settings, chat widgets, user roles, and integration options.
  3. Live Chat Setup:
    • Customize chat widgets and placement settings to ensure visibility and accessibility on your website.
    • Configure automated responses, chat routing, and offline messages for seamless user interaction.
  4. Ticket System Setup:
    • Set up ticket forms and fields to capture user inquiries effectively.
    • Define ticket categories, priorities, and workflows for efficient ticket management.
  5. Knowledge Base Creation:
    • Create articles and categorize them based on common user queries and support topics.
    • Include multimedia content, such as videos and images, to enhance article readability and engagement.
  6. Testing and Deployment:
    • Test the live chat, ticket submission, and knowledge base functionalities to ensure they work as expected.
    • Gather feedback from users and make necessary adjustments to improve usability and functionality.
  7. Integration and Customization:
    • Integrate Support Board with other plugins or third-party services for enhanced functionality.
    • Customize CSS styles and JavaScript behaviors to tailor the plugin to your website’s design and branding.

Benefits:

  • Enhanced User Experience: Provide seamless support options with live chat, ticketing, and self-service knowledge base functionalities.
  • Improved Efficiency: Streamline support workflows and manage inquiries effectively through centralized tools and analytics.
  • Scalability: Scale support operations as your website grows and user engagement increases.
  • Customer Satisfaction: Increase user satisfaction by offering prompt responses and comprehensive support options.

Considerations:

  • Performance: Monitor website performance after installing additional plugins to ensure optimal speed and functionality.
  • Security: Implement security best practices to protect user data and prevent unauthorized access to support features.
By leveraging the Support Board plugin for WordPress, you can significantly enhance support capabilities and user engagement on your website. If you have specific questions or need further guidance on using Support Board, feel free to ask!

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email  or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

  • Instant access to all plugins and all themes including all future releases
  • Unlimited domain usage
  • Regular Updates as of when available. Usually, updates are released daily.
  • Before purchasing, please read the Terms and Conditions & Refund Policy.
  • If you have any questions, please first read the FAQs.
  • If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
  • Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
  • Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

  • We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
  • We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
  • We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

  • Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
  • Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

  • We Only provide WHMCS Module, how you can  nulled any module step only !
  • Instant access to all plugins and all themes 
  • Unlimited domain usage
  • Regular Updates as of when available. Usually, updates are released daily.
  • Before purchasing, please read the Terms and Conditions & Refund Policy.
  • If you have any questions, please first read the FAQs.
  • If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
  • Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.

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