Support System-Live Web Chat & Client Desk & Ticket Help Desk

Best Support System is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by paypal. It has easy installer so you don’t need any programming skill. We will keep update reqularly and it has auto update feature. Features Summery

• Easy Web Installer: Easy to use step by step installer wizard will let you install get your service up and running within minutes. Requires no programming skills.
• Remote Server Login (Single sign on – SSO): It’s a special and unique feature. If you have any existing service with lot of existing user. And you want to use that service’s login in this application, then you can do that easily in this app.
• Web Chat: Live web chat feature added. You client can contact with your agent using live chat. You can set easily everyting
• Knowledge Base : All site are full of knowledge article. If any visitor missed any knowledge then it will suggest always on ticket opening. So it reduces ticket volume.
• Email to Ticket (Email Piping): Tickets can be created by simply sending an email. Ticket responses can also be created by replying to the same email.
• User feedback:Feedbacks are collected through special emails sent out to user with a like and a dislike button. These buttons link to a feedback form which the users can use to provided their detailed feedback.It’s a unique feature of this application.
• Proactive Search:Easy to use search – smart search engine can find relevant articles even with spelling mistakes
• Timezone Control:  It’s another unique feature of this application. It auto control the timezone based your user’s IP. That means user will see user’s timezone time and Admin will see admin’t timezone time.
• Highly Secured: Uploaded file security, CSRF protection, brute force security, admin user login failure auto backoff, auto suspicious IP block. You can also manally block any ip or release any ip.
• Category-wise Custom Fields: You can set category wise custome field on ticket creation. We know all field are not suitable for all category so we can add field for all category or for indivisual category. You can add envato purchase key verification input box as well.
• Social Network Integration : It has Envato , Google,Facebook, Twitter,LinkedIn, GitHub and Yahoo user’s login module. You can choose all of any. It has a nice control panel for social network integration.

 

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

• Instant access to all plugins and all themes including all future releases
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
• Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

• We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
• We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
• We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

• Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
• Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

• We Only provide WHMCS Module, how you can  nulled any module step only !
• Instant access to all plugins and all themes 
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.