Support System-Live Web Chat & Client Desk & Ticket Help Desk

Live Demo: Support System-Live Web Chat & Client Desk & Ticket Help Desk Live Demo

Support System-Live Web Chat & Client Desk & Ticket Help Desk is a self-hosted support ticket application that empowers you to manage customer inquiries efficiently. It seamlessly handles support tickets, email tickets, and even allows you to collect payments via PayPal. With its user-friendly installer, you don't need any programming skills to get started. The system is regularly updated, and it features an automatic update function for seamless maintenance.

Easy Web Installer

The intuitive, step-by-step installer wizard makes it incredibly easy to get your support system up and running in minutes. No programming knowledge is required, allowing even beginners to set up their system effortlessly.

Remote Server Login (Single Sign On - SSO)

This unique feature is particularly beneficial if you already have an existing service with a large user base. You can seamlessly integrate your existing user login system with the support system, allowing users to access both services with a single account.

Web Chat

The integrated live web chat feature enables real-time communication between your clients and your support agents. Clients can directly contact agents through a chat window, facilitating quick and efficient problem resolution. The system allows for easy customization of chat settings to meet your specific needs.

Knowledge Base

A comprehensive knowledge base is integrated into the system, ensuring that visitors can find answers to common questions independently. When users open a ticket, the system suggests relevant knowledge base articles, often reducing the need for formal support tickets and freeing up your agents' time.

Email to Ticket (Email Piping)

Tickets can be created effortlessly by simply sending an email. Ticket responses can also be generated by replying to the same email, streamlining communication and eliminating the need for duplicate entries.

User Feedback

Unique to this application, user feedback is actively collected through specialized emails sent to users. These emails include like and dislike buttons that link to a detailed feedback form. This allows users to provide specific and valuable insights, helping you improve your support system and customer experience.

Proactive Search

The built-in search engine is designed to be user-friendly and effective. It can locate relevant articles even with minor spelling errors, ensuring that users can quickly find the information they need.

Timezone Control

This unique feature automatically adjusts the time display based on the user's IP address. Users will see the time in their local timezone, while administrators view the time in their own timezone, preventing confusion and ensuring accurate time management.

Highly Secured

The system prioritizes security with multiple layers of protection. Uploaded file security, CSRF protection, brute force security, admin user login failure auto backoff, and auto suspicious IP block are all implemented to safeguard your data and system. You can also manually block or release IP addresses as needed.

Category-wise Custom Fields

This feature allows you to create custom fields specific to different ticket categories. Recognizing that not all fields are relevant to every category, you can tailor your support system to accommodate diverse needs. You can even add custom fields like Envato purchase key verification for specific situations.

Social Network Integration

The system supports integration with popular social networks, including Envato, Google, Facebook, Twitter, LinkedIn, GitHub, and Yahoo. You can choose to integrate with any or all of these platforms, providing users with convenient login options and enhancing user experience. A dedicated control panel allows for easy management and customization of social network integrations.

Category: PHP Scripts

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

• Instant access to all plugins and all themes including all future releases
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
• Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

• We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
• We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
• We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

• Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
• Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

• We Only provide WHMCS Module, how you can  nulled any module step only !
• Instant access to all plugins and all themes 
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.