Support tickets system for MailWizz EMA

Important: This extension is compatible only with MailWizz 2.x. If you are still using MailWizz 1.x, you can still purchase a license for this extension and contact us to provide you the extension compatible with MailWizz 1.x. This extension adds a simple yet powerful support tickets system for your MailWizz EMA powered application! FEATURES - Support tickets system and ticket replies management - Support tickets system departments management - Support tickets system  priorities management - Ability to decide whether to offer support only for certain customer groups - Assign users to departments for a fine graned notification system - Allow users to create support tickets for customers - Allow customers to create support tickets - Allow customers to rate user replies to tickets and the timeframe they are allowed to do it - Email notifications for users and customers when new ticket is created or new reply added - Automatically close inactive support tickets after a defined period of time - Automatically assignment of users to support tickets so that two users don’t answer same ticket in same time - Ability for users/customer to close tickets when leaving replies - Smooth integration with Mailwizz transactional emails feature INSTALL in a few easy steps - Login in the backend of your MailWizz EMA powered website and navigate to Extensions menu. - Hit the upload button and select the extension archive and upload it. - Enable the extension then click on it’s title to go to the extension page from where you can input your details. CONFIGURE the extension (after the above steps) After the extension is enabled, a new menu item will be shown in the left-side sidebar, that is “Support tickets”. Clicking on the menu item followed by the Settings sub-menu will get you on the extension settings page.

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

• Instant access to all plugins and all themes including all future releases
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
• Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

• We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
• We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
• We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

• Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
• Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

• We Only provide WHMCS Module, how you can  nulled any module step only !
• Instant access to all plugins and all themes 
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.