SupportCandy - Knowledgebase Integration v3.0.6

Live Demo: SupportCandy - Knowledgebase Integration v3.0.6 Live Demo

SupportCandy - Knowledgebase Integration v3.0.6 is a powerful WordPress plugin that enhances your SupportCandy support system by seamlessly integrating a knowledgebase. This allows your customers to find answers to their questions independently, reducing the number of support tickets you receive and empowering them with self-service options.

Product Overview

SupportCandy - Knowledgebase Integration v3.0.6 empowers you to create a comprehensive knowledgebase directly within your WordPress site. This integration streamlines the support process by providing customers with a centralized resource to find solutions to common issues and FAQs.

Key Benefits of Knowledgebase Integration in SupportCandy:

• Self-Service for Customers: Customers can quickly find answers to common questions without needing to create a ticket, saving them time and frustration.
• Reduced Support Load: By providing solutions to frequently asked questions (FAQs), the volume of support requests decreases, freeing up your support agents to focus on more complex issues.
• Better Customer Experience: Customers appreciate having immediate access to solutions, leading to a more positive experience with your support system.
• Increased Efficiency: SupportCandy - Knowledgebase Integration agents can focus on more complex tickets, knowing that basic queries are being answered via the knowledgebase.

Integration Steps for Knowledgebase in SupportCandy:

1. Using the Built-In Knowledgebase Feature (SupportCandy Pro):

• Enable the Knowledgebase: Go to your WordPress dashboard and navigate to SupportCandy > Knowledgebase. If the Knowledgebase feature is not enabled, you can enable it here.
• Add Knowledgebase Articles: Go to SupportCandy > Knowledgebase > Add New to create and manage your knowledgebase articles.
• Knowledgebase Visibility: You can choose whether you want the knowledgebase to be public or restricted to logged-in users. This can be adjusted under the Settings section.

2. Linking Knowledgebase to the Ticket System (SupportCandy Integration):

You can integrate the knowledgebase with the support ticket submission form, which helps in guiding customers to relevant articles before they submit a ticket. This can help customers solve their problem themselves, reducing the number of tickets your agents need to handle.

Category: Membership

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

• Instant access to all plugins and all themes including all future releases
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
• Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

• We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
• We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
• We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

• Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
• Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

• We Only provide WHMCS Module, how you can  nulled any module step only !
• Instant access to all plugins and all themes 
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.