Ticksify - Customer Support Software for Freelancers and SMBs

Ticksify is an efficient and affordable customer support software designed exclusively for Envato authors. Our platform is cost-effective and saves you hundreds of dollars per year compared to hiring SAAS services for customer support and documentation. Ticksify caters to the unique needs of Envato authors, making it the ideal choice for managing your support system. This has been tested and trusted by The4 – Power Elite authors on Envato, with a customer base of over 30,000 users. This robust platform is designed to handle a high volume of tickets and customers without compromising on performance or loading speed. With Ticksify, you can experience a seamless and efficient support process that scales with your growing customer base, keeping your support operations running smoothly. this is a simple, self-hosted customer support application built with Laravel, Livewire, and Tailwind CSS. It is fully responsive and mobile-friendly, making it an excellent solution for small and medium-sized businesses to manage their customer support. It is a cost-effective alternative to other expensive customer support software such as Zendesk, Freshdesk, and others. Key Features

• Envato API Integration: Seamlessly connect to your Envato account with our full Envato API integration, making it the perfect customer support system for Envato authors. This integration ensures a cohesive experience for both you and your customers, allowing you to focus on providing top-notch support.
• Comprehensive Knowledge Base: Ticksify’s knowledge base feature enables you to create a rich repository of support articles and FAQs tailored to your products and services. This comprehensive system empowers your customers with self-service options, reducing the workload on your support team while enhancing the user experience.
• Efficient Ticketing System: Our state-of-the-art ticketing system ensures that all customer queries are managed and prioritized efficiently. Ticksify’s intuitive interface and robust ticket management capabilities make it the ideal ticket system solution for businesses looking to provide prompt and effective customer support.
• Dedicated Customer, Agent, and Admin Portals: Ticksify features dedicated portals for customers, agents, and administrators, allowing for streamlined communication and efficient support management. These portals enable quick access to relevant information and tools, ensuring a smooth and organized customer support process.
• Multi-language and Multi-timezone Support: Cater to your global customer base by offering a personalized support experience with Ticksify’s multi-language and multi-timezone capabilities. This feature ensures that your customer support system remains accessible and relevant to users from diverse backgrounds and locations.
• Real-time Email and In-app Notifications: Keep your customers and support team informed with real-time email notifications and in-app alerts for important updates. Ticksify’s robust notification system enhances the customer support experience by ensuring timely communication between all parties involved.
• Auto Assignment Feature: Ticksify’s auto assignment feature ensures a balanced workload for your support team by automatically assigning tickets to available agents. This feature optimizes the ticket handling process, making Ticksify the ideal Envato support system for authors seeking an organized and efficient solution.
• Customizable Interface with Dark Mode: Personalize Ticksify’s interface to match your brand’s identity and choose between light and dark mode for a consistent and comfortable user experience. The customizable interface allows you to tailor the platform to your unique preferences and requirements.
• ReCaptcha v3 Support: Ticksify’s integration with ReCaptcha v3 safeguards your customer support system against spam and malicious activities. This added security measure ensures a safe and reliable environment for both your support team and customers.

 

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

• Instant access to all plugins and all themes including all future releases
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
• Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

• We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
• We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
• We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

• Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
• Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

• We Only provide WHMCS Module, how you can  nulled any module step only !
• Instant access to all plugins and all themes 
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.