ViserDesk - Support Ticket Management Helpdesk Platform

ViserDesk is a Support Ticket Management Helpdesk Platform designed for all types of businesses that need a support ticket platform for their business. ViserDesk support ticket system is designed to streamline and automate the management of customer inquiries, technical issues, and service requests. It offers a robust platform that supports multiple departments and agent roles, ensuring every ticket is tracked, prioritized, and resolved efficiently. Key features include ticket creation and assignment, status tracking, agent performance monitoring, department-based response analytics, and real-time communication between customers and support staff. The system aims to improve operational efficiency, reduce resolution time, enhance customer satisfaction, and provide actionable insights for managers, all while maintaining high standards of security and reliability. ViserDesk ticket system is important for every business because it turns customer issues into organized, trackable, and actionable tasks, rather than letting them get lost in emails, chats, or phone calls. Whether customers come from email, live chat, social media, or the website, all data is stored in one place. This prevents confusion and duplication of work. Each ticket has a unique ID, priority level, and status, so businesses can monitor progress, assign responsibility, and ensure nothing slips through the cracks. ViserDesk Automated workflows, canned responses, and priority rules help teams respond quickly, improving customer satisfaction. Highlighted Features:

• Complete Support Ticket Management System Manage customer inquiries, service requests, and technical issues in one organized, easy-to-use platform.
• Multi-Department & Role-Based Access Assign tickets by department and role for faster resolution and better team collaboration.
• Advanced Ticket Tracking & Prioritization Track ticket status, set priority levels, and ensure no request slips through the cracks.
• Integrated Knowledgebase Provide instant support and self-service resources for improved customer satisfaction.
• Canned Responses & Automation Rules Save time with automated workflows, pre-set replies, and intelligent ticket routing.
• Customer & Agent Performance Analytics Monitor performance, track resolution times, and generate actionable reports.
• Security & Notification Controls Built-in verification, spam filters, and real-time notifications keep operations secure and responsive.
• Customizable Frontend & Multi-Language Support Tailor the platform’s appearance and serve customers in multiple languages without coding.

Built for the future Using the best, future-proof, easy-to-use, and secure stack known to the world: Bootstrap, Laravel, jQuery. What will you get along with this script? - Full Source Code - Project Documentation - Complete Project Database  

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

• Instant access to all plugins and all themes including all future releases
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
• Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

• We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
• We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
• We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

• Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
• Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

• We Only provide WHMCS Module, how you can  nulled any module step only !
• Instant access to all plugins and all themes 
• Unlimited domain usage
• Regular Updates as of when available. Usually, updates are released daily.
• Before purchasing, please read the Terms and Conditions & Refund Policy.
• If you have any questions, please first read the FAQs.
• If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
• Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.