WaDesk | AI-Powered Omnichannel, Bulk Messaging Flutter App

WaDesk is a modern mobile client built with Flutter + Dart for managing business conversations, campaigns, contacts, automation, and customer communication from Android and iOS devices.The app connects with the WaDesk web platform through its REST API and provides a mobile-first workspace for handling conversations, connected devices, message templates, scheduled campaigns, automated replies, customer groups, subscriptions, payments, and more.It is designed for marketers, agencies, freelancers, sales teams, e-commerce businesses, and SaaS operators who want to manage their communication workflow from a single mobile application.App DemoUsername: [email protected] Password: 12345678Required Web VersionThis mobile application works as a client for the WaDesk web platform and cannot operate independently. The web version must be purchased and installed separately before using the mobile application.The mobile app communicates with the web platform through the provided REST API.Required Web Version: WaDesk SaaS Web VersionImportant — Third-Party Services & Additional CostsSome functionality depends on external services such as Meta WhatsApp Business API (WABA), Twilio, compatible messaging providers, AI providers, and payment gateways.Supported external services may include OpenAI, Anthropic, Gemini, Stripe, Razorpay, PayPal, Paystack, and Flutterwave. These services require separate accounts and may involve additional charges.This item does not include third-party API keys, credits, subscriptions, phone numbers, or service fees. All external service costs are the responsibility of the buyer.Who Is WaDesk For?Marketers & Growth Teams: Create campaigns, organize audiences, use reusable templates, and manage communication from a mobile device.Agencies & Freelancers: Work with multiple client workspaces, connected devices, campaigns, subscriptions, and billing information.E-commerce & D2C Brands: Handle customer conversations, order-related updates, promotions, and personalized messages.Sales Teams: Keep frequently used messages and customer conversations accessible for faster follow-up.SaaS Businesses & Founders: Provide customers with a mobile communication client connected to the WaDesk web platform, including plans, billing, credits, and CMS functionality.Key FeaturesWorkspacesMulti-workspace: Belong to multiple workspaces and switch between them from the app.Create Workspace: Configure workspace name, industry, team size, and timezone.Workspace Scoping: API requests are scoped to the selected workspace using the X-Workspace-Id header.Workspace Contacts: Add, edit, delete, search, and manage contacts belonging to the active workspace.Connected Devices & ChannelsMultiple Connection Methods: Connect through Meta WhatsApp Business API, Twilio, or the unofficial Baileys connection method.QR Pairing: Baileys devices are paired from the WaDesk web dashboard and then become available in the mobile app.Device List: View connected devices, numbers, names, and current connection status.Multi-device Support: Manage more than one connected device and switch between them.Live Status: Check the connection state before sending messages.Multi-channel Inbox: Conversations can be associated with WhatsApp, SMS, Facebook, Instagram, Telegram, Viber, WeChat, LINE, and TikTok.Channel-aware Actions: Available composer features and message actions automatically adapt to the capabilities of the selected channel.Read Status: Read indicators are displayed only for channels and connection methods that provide reliable read-state information.Server-Verified Sends: Failed messages display the reason returned by the server instead of showing an incorrect sent state.Pinned Queues: Keep frequently used broadcast queues accessible from the home screen.Team Inbox & Real-Time ChatUnified Inbox: Access conversations, groups, broadcast queues, and customer groups from one interface.Real-Time Delivery: Receive incoming messages through Pusher / Reverb WebSockets with an automatic polling fallback.Quick Send: Start a one-to-one conversation using a country-code selector.Chat Details: View conversation history and respond directly from the thread.Media Attachments: Send images, videos, audio files, PDFs, and documents.Message Actions: Reply, forward, pin, star, delete, view information, and use reactions where supported by the active channel.Agent Indicators: Conversations handled by an automated agent display its name, status indicator, and optional quality rating.Forward Messages: Forward messages to supported chats, groups, queues, and customer groups.Emoji Picker: Use emojis directly inside the message composer.Archive: Archive and restore conversations from the dedicated archive screen.AI AgentsAutomated Replies: Create agents that can draft and send responses within the team inbox.Multiple Providers: Support for OpenAI, Anthropic, Gemini, Mistral, DeepSeek, xAI, Perplexity, Groq, Qwen, Cohere, OpenRouter, and additional providers configured by the backend.Dynamic Model Selection: Available providers and models are loaded from the backend rather than being hardcoded in the application.Chat-based Setup: Create an agent from a conversation and configure its name, provider, model, tone, system prompt, token limit, temperature, and automatic response settings.Human Handoff: Configure keywords, maximum automated replies, and quality thresholds for transferring conversations back to a human.Voice Options: Optional voice notes and calling functionality can be configured when supported by the selected provider.Assign & Detach: Attach an agent to a conversation or remove it whenever manual handling is required.Agent Management: Create, update, view, and delete workspace agents from the dedicated management screen.