Work Orders for Perfex CRM
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Work Orders for Perfex CRM
Live Demo: Work Orders for Perfex CRM Live Demo
Work Orders for Perfex CRM is a powerful Perfex CRM extension that streamlines your job-tracking workflow. This extension bridges the gap between estimates and invoices, allowing your team to manage projects efficiently from start to finish, all within Perfex CRM.
Product Overview
Work Orders for Perfex CRM automates the process of converting accepted estimates into work orders, eliminating manual steps and ensuring a seamless transition. Once an estimate is accepted, it automatically transforms into a work order, replacing any associated invoice created through the core acceptance flow. Your team will be instantly notified via Perfex notifications, and a dedicated "Convert to Workorder" link is available for manual conversion as well.
Key Features and Capabilities
- Automatic Estimate to Workorder Conversion: When a client accepts an estimate, it seamlessly converts into a work order. Any pre-existing invoice generated by the core acceptance process is automatically replaced by the newly created work order. Your team is instantly notified via Perfex notifications.
- Estimate N/A Option: This feature allows you to create work orders even for jobs that didn't initially involve an estimate.
- Task Management: Each line item on a work order becomes a trackable task with customizable statuses: Pending, Approved to Start, In Progress, Completed, and Cancelled.
- Work Date Tracking: Assign a work date to each task, which is displayed on the work order PDF, providing a clear timeline of project progress.
- Field-Added Tasks: Technicians can add tasks directly in the field, ensuring that all on-site work is captured and tracked.
- Task Cancellation: Cancel individual tasks with a reason, preserving a record of changes and timestamps.
- Customer Initials: Offer the option for customers to initial each task item before signing the work order, adding an extra layer of accountability and agreement.
Customer E-Signature & Approval
- Secure Signing Page: A public signing page accessible via a unique, secure hash URL eliminates the need for client logins.
- Touch-Friendly Interface: The full-screen signature pad is designed for a seamless experience across mobile devices, tablets, and desktops.
- Identity Confirmation: Clients confirm their identity by providing their first name, last name, and email address before signing, ensuring accurate record-keeping.
- Signature Storage: The signed date, IP address, and signature image are securely stored with the work order, providing a complete audit trail.
- Signed Workorder Protection: Once a work order is signed, it becomes locked from further editing, safeguarding its integrity.
Satisfaction Date Recording
A satisfaction date is recorded upon completion, allowing you to track customer feedback and project closure.
PDF Generation
- Professional Branding: Work order PDFs feature your company branding, enhancing professionalism and client perception.
- Task-Specific Dates: The PDF includes a dedicated column displaying work dates per task, a unique feature not found in standard Perfex PDFs, providing a clear timeline of project activities.
- Signature Block: A signature block appears on the PDF when the work order is signed, visually confirming customer approval.
- Related Document Links: Links to the corresponding estimate and invoice are displayed in both the PDF preview and the final document, facilitating easy navigation and reference.
- Address Information: Billing and shipping address blocks are included on the PDF, ensuring all relevant details are readily available.
One-Click Convert to Invoice
- Effortless Invoice Creation: When a work order reaches the Completed status, staff can convert it into a Perfex invoice with a single click.
- Data Carry-Over: All line items, totals, taxes, discounts, and customer details are automatically transferred to the new invoice.
- Traceability: The resulting invoice is linked back to the original work order, maintaining a clear audit trail.
- Staff Permission Control: The convert_to_invoice staff permission controls access to this functionality, ensuring only authorized personnel can initiate invoice creation.
Client Area Integration
- Workorder Visibility: Work orders appear in the client portal navigation (position 26), enhancing transparency and client access.
- Status-Based Access: Clients can only view work orders in Sent status or higher, while drafts remain private.
- Detailed Workorder Information: Clients can access work order details, task lists, and totals, providing a comprehensive overview of project progress.
- Public Signing Page: Clients can access the public signing page without logging in using a unique hash URL.
- Contact Permission Control: Client-level contact permission settings determine which contacts can view work orders, ensuring data security and privacy.
Customer Profile Tab
- Dedicated Workorders Tab: A "Workorders" tab is added to every customer profile in the admin area.
- Status Badges: Work orders for each customer are displayed with status badges, providing a quick visual overview of their progress.
- Count Badge: A count badge appears on the tab when work orders exist for the customer, making it easy to identify active projects.
- Permission Respect: The tab respects view and view_own staff permissions, ensuring appropriate access levels.
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(Only For WHMCS Category Products !)
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- Instant access to all plugins and all themes
- Unlimited domain usage
- Regular Updates as of when available. Usually, updates are released daily.
- Before purchasing, please read the Terms and Conditions & Refund Policy.
- If you have any questions, please first read the FAQs.
- If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
- Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
