Support Genix – WordPress Support Ticket Plugin

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Version :

1.7.4

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Support Genix – WordPress Support Ticket Plugin

Premium Category Products

Original price was: Rs8,217.00.Current price is: Rs1,245.00.

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Categories: Premium, WordPress Plugins Tags: customer support, help desk, helpdesk, plugin, support, support system, support ticket, theme support, ticket, ticket system, wordpress support ticket

Unlimited Everything: Manage unlimited inbox, tickets, users, and Agents. Transfer ticket: If you need to transfer your ticket to another agent or department, you can do so easily with SUpport Genix.
Email Piping: Support Genix offers email piping, which imports emails for an email address into the Support ticket system. This allows Support staff to manage and respond to customer inquiries more efficiently.
Saved Replies: SupportGenix is a plugin that allows agents to save common responses. This saves time for busy agents by allowing them to quickly select a response from a list.
File Upload Type Setting: In order to ensure that your system remains secure, we may allow customers to upload files of a certain type. This helps to prevent malicious files from being uploaded and also ensures that the files that are uploaded are compatible with your system.
Email Notification: At Support Genix, we understand that dealing with email notifications can be a hassle. That’s why we’ve developed a system that allows you to manage your email notifications depending on a variety of events. For example, you can choose to receive an email notification when a ticket is created, responded to, or closed. This way, you can stay on top of your support requests and ensure that every issue is resolved in a timely manner.
Envato Integration: SupportGenix offers the best in class Envato integration to help our customers connect their Envato Author accounts with SupportGenix. This helps to validate client purchase codes and ensure that only authorized users have access to your services.
Webhook Integration: Support Genix provides an easy way to connect your ticket system with third-party CRM or tools. Based on different events, like ticket creation or closure, Support Genix can send notifications to the CRM or other tools. This allows you to keep your ticketing system and CRM in sync and makes it easy to track customer interactions.

(Only For Premium Category Products !)

1. All digital products are the most recent version, with no possibility of free updates. After payment, you can request an update to the most recent version for 5 days if a new version is released. We free support within 5 days.

2. If a license is required (Excludes WHMCS license , we provide only method not license), please contact us via email or ticket for assistance with activation. Our license is only valid for activation and does not include support.

3. We provide Mobile, PHP script installation services for $19.90 / ₹1700. Please create a backup after installation as we do not support re-installation. For mobile app source code, we do not offer installation services.

4. If you have any questions, please contact us by email [email protected] or create a ticket on this page

5. Please note that any digital products presented on the website do not contain malicious code, viruses or advertising. You will receive the original files from the developers. We do not sell any products that have been downloaded from other websites.

6. The response time can last up to 6 hours.

(Only For Membership Category Products !)

Benefits of our Membership Plans

Instant access to all plugins and all themes including all future releases
Unlimited domain usage
Regular Updates as of when available. Usually, updates are released daily.
Before purchasing, please read the Terms and Conditions & Refund Policy.
If you have any questions, please first read the FAQs.
If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.
Buy or download for FREE by subscribing to our VIP Membership Plan. Join the club of more than 1100+ happy members. This is the same theme as sold by the developer.

Updates:

We offer frequent updates for one year from the date of purchase. After this period, you have to purchase the item again to receive further updates, we also offer lifetime updates as a second option.
We regularly update products as soon as we are notified about an update, we go and download it from the author and update it on our site, but In case the current version of the product is not the latest, You can request an update for the product by contact form.
We send regular emails advising when products have been updated so please be sure to provide an active email address when you sign up.

Support:

Our support team is available 24/7, if you have any questions or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact form.
Please note that we are not developers of the provided products, so our technical support capabilities are limited. We do not change product functionality and do not fix developer bugs.

For more information please read FAQs & About Us.

(Only For WHMCS Category Products !)

We Only provide WHMCS Module, how you can nulled any module step only !
Instant access to all plugins and all themes
Unlimited domain usage
Regular Updates as of when available. Usually, updates are released daily.
Before purchasing, please read the Terms and Conditions & Refund Policy.
If you have any questions, please first read the FAQs.
If you haven’t found the answer to your question, please contact us, and we will respond ASAP.
Please note that any digital products on the website do not contain malicious code, viruses, or advertising. We buy the original files from the developers. We do not sell any products downloaded from other sites.